What is a Branded Tracking Page?
Customer engagement is a huge part of any e-commerce company’s growth. To help with engagement, offering a Branded Tracking Page will help you and your customers communicate as they await their shipment. When the tracking number in a shipment confirmation email is clicked, you and your customers will see the page below instead of the carrier’s tracking page. Sometimes, however, a customer may want to see it from the source; in which case you may want to keep the tracking number in the Branded Tracking Page linked to the carrier’s.
Here’s what it may look like on a computer screen:
And here is how may look from a mobile device:
Regardless of the carrier or service used to create a shipment, the tracking page should look the same. Only the carrier information will be different.
Some of the benefits of using a Branded Tracking Page are:
- The ability to show your Store Logo
- Social Media Links
- Custom Colors
- Contact Info
- And More
What it boils down to is that customers love a consistent online experience – from first viewing a store, to finding products, placing an order and tracking their shipment. Using a Branded Tracking Page allows you to deliver a uniform, branded experience from the first step to the last for the ultimate customer engagement.
Did we mention that SideKart offers a Branded Tracking Page as a standard feature in our FulfIllment services? Ask us how we can help you better engage your customers through a Branded Tracking Page today. Contact Us.